Privacy Policy
1. Introduction
Welcome to Chava (“we,” “our,” or “us”), the company behind MyRunBoo, a fitness and wellness app. We are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services.
By accessing or using MyRunBoo or any other services offered by Chava, you agree to the terms outlined in this Privacy Policy. This Privacy Policy applies to all users of MyRunBoo worldwide. However, if you are located in the European Economic Area (EEA), additional rights under the General Data Protection Regulation (GDPR) may apply to you. If you have any questions, please contact us at privacy@chava.info.
2. Data Controller and Contact Information
The Data Controller for MyRunBoo is Chava UG, registered in Germany under HRB 93143, with a registered address at Am Krienengarten 11, D-40489 Düsseldorf, Germany. References to “we,” “us,” and “our” in this policy refer to Chava UG.
3. Categories of Personal Data We Collect and Why
To provide and improve our Services, we collect different types of personal data. The specific categories of data and their purposes are outlined below.
3.1 Account Information
- Data Collected: Email address, name, password, and optional profile photo.
- Purpose: Account setup, user authentication, and personalized experience.
- Legal Basis: Necessary for fulfilling our contract with you and based on our legitimate interest in providing secure access.
3.2 Workout and Location Data
- Data Collected: GPS location, workout data (e.g., distance, speed, cadence).
- Purpose: Route tracking, performance insights, and personalized training recommendations.
- Legal Basis: Based on your consent when enabling location services in the app.
3.3 Health and Fitness Data
- Data Collected: Health metrics related to workouts (e.g., heart rate, cadence).
- Purpose: To deliver personalized training plans and monitor your progress.
- Legal Basis: Based on your consent and necessary for fulfilling our contract with you.
3.4 Technical and Device Information
- Data Collected: Device type, IP address, app usage information, and crash logs.
- Purpose: To enhance app performance, security, and user experience.
- Legal Basis: Based on our legitimate interest in app optimization and security.
3.5 Communication Data
- Data Collected: Email address and user preferences.
- Purpose: To send you important updates about the app, new features, safety notices, and changes to this Privacy Policy.
- Legal Basis: Based on our legitimate interest in providing you with essential information about our products.
4. Use of OpenAI for Data Analysis
We use OpenAI to analyze anonymized performance data to enhance your training experience. Anonymization means that any identifiers such as your name, email, or device information are removed before analysis. The data shared with OpenAI cannot be traced back to individual users.
- Provider: OpenAI
- Purpose: To provide insights and recommendations based on anonymized performance data.
- Legal Basis: Based on our legitimate interest in improving training recommendations and providing high-quality Services.
5. Data Retention
We retain personal data only as long as necessary to provide our Services or as required by applicable law. You may request data deletion at any time by contacting us at privacy@chava.info.
6. Categories of Data Recipients
We do not sell your data. However, we may share your information with trusted third-party service providers essential to delivering our Services:
- AWS: Secure data hosting on servers within the EEA. AWS complies with GDPR and uses industry-standard security measures.
- Intercom: Managing customer support inquiries and in-app messaging.
- OpenAI: Enhancing training recommendations through anonymized data analysis.
If data is transferred outside the EEA, we ensure compliance through standard contractual clauses or other legally acceptable measures to protect your data.
7. Data Protection Measures
To protect your information, we implement technical and organizational security measures, including SSL encryption for data transmission. While we strive to secure your data, no online service is completely secure. We regularly review and update our technical and organizational security measures to protect your data against unauthorized access, loss, or misuse.
8. Your Privacy Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your data.
- Correction: Request corrections to any inaccurate data.
- Deletion: Request data deletion where it is no longer needed.
- Restriction and Objection: Limit or object to certain processing activities.
- Data Portability: Request that your data be transferred to another provider.
- Withdraw Consent: Withdraw consent where it serves as the basis for data processing.
To exercise these rights, please contact us at privacy@chava.info.
9. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect data from anyone under this age. If we discover that we have inadvertently collected personal data from a user under 16, we will take immediate steps to delete this information.
10. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal or regulatory reasons. We will notify you of significant changes by updating the “Effective Date” at the top of this page. Your continued use of MyRunBoo after these changes signifies your acceptance of the revised policy.
11. Automated Decision-Making and Profiling
We may use automated processes to analyze anonymized workout data for improving training recommendations and optimizing user experience. However, this analysis is solely for the purpose of enhancing our Services and does not involve any automated decision-making that would significantly affect your rights or lead to any legal consequences.
12. Contact Us
For questions about this Privacy Policy or MyRunBoo’s data practices, please contact us at:
Email: privacy@chava.info
Address: Chava UG, Am Krienengarten 11, D-40489 Düsseldorf, Germany
Last Updated: Oct 11, 2024